⚡️ Automatic Document Accessibility
Instantly make all of your website’s PDFs accessible.
Your Same Documents
- Translatable
- Searchable
- Fully WCAG 2.1 AA compliant
- Automatically published on your website
Let Your Community Search, Translate,
Ask Questions & Get Live Assistance
Be ADA-compliant while ensuring all users get the great experience they deserve.
♿️️ Convert to an Accessible Transcript
You can view your document in a print friendly version or turn on the accessible transcript that ensures equal access for people with disabilities, especially those who are Deaf, hard of hearing, blind, or have cognitive impairments.
What this solves:
- Handwriting
- Budgets and Tables
- Maps and Diagrams
🌐 Translate to 150 Languages
Allow your site visitors to access your documents in their own language. Includes more than 150 languages, powered by Google Translate.
DocAccess automatically provides statistics on the languages spoken in your service area, and will prioritize those languages in the available options.
🧑💻 Connect to a Live Visual Interpreter
We are both honored and humbled by the challenge of making documents accessible to users with all types of disabilities. However, even with advanced technology, there is still a risk of an access barrier. Because of this, and because of our committment to providing reasonable accomodation as required by the Americans with Disabilities Act, we offer 24/7 live interpreters via Aira, the leading visual interpreting service. We cover the cost of the call, so your users can get the help they need for free. Any accessibility issues are reported back for improvement, providing a valuable feedback loop.
🔎 Ask Your Document a Question
With DocAccess, users can ask questions about the documents, saving valuable time and getting the information they need. What was the total budget for Item A? How much more was spent this year vs. last year? What were the items discussed at this board meeting? Where is this organization located? What is the submission deadline? All of these questions and more can be answered with DocAccess.
Ask and answered in their own language
Combined with the ability to translate your documents, users can ask questions and get answers in their own language with DocAccess, providing a powerful new way for anyone to learn about the information in your documents.
🗂️ Navigate with a Document Outline
An essential part of meeting WCAG 2.1 AA guidelines is providing users with a navigational hierarchy of your documents. In addition to automatically detecting and providing semantic headings throughout your documents, DocAccess provides a document outline that allows users to navigate your documents with ease. Sections automatically highlight and smooth-scroll into focus.
Simple Set-Up & Management
Install in minutes, and all your document links will automatically be served by DocAccess.
Try DocAccess out for free on your documents
Once it's ready, set up your free account. DocAccess will magically scan your site to see how many PDF pages you have, then we'll automatically convert your documents into accessible versions!
Activate DocAccess on your website
When you’re ready to connect your site, installing DocAccess is quick and easy. Just like adding Google Analytics, it takes only a few minutes and works seamlessly with any platform. Once installed, your document links will automatically open in DocAccess — no extra setup required.
Enjoy always-compliant PDFs for pennies per page
Once you activate DocAccess, all of your current and future PDFs will automatically be made instantly accessible. Even third party content. Users can then ask questions, translate into their language, ask questions, and even connect to a live visual interpreter, ensuring ADA-compliance.
Trusted by our Partners across the U.S.
We are blown away! DocAccess is a game changer, saving us precious time and money on PDF remediation. The translation tool is invaluable in making PDFs truly accessible to our community.
San Mateo County Mosquito and Vector Control District
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Frequently Asked Questions
All of your detailed questions answered.
How are PDF pages converted into accessible documents?
We utilize optical character recognition (OCR), advanced image processing, and proprietary AI-trained models to create fully accessible transcripts of PDF files. Complex pages undergo additional human review by accessibility specialists at no extra cost to ensure complete accuracy.
What accessibility standards does DocAccess follow?
DocAccess fully adheres to WCAG 2.1 AA guidelines, ensuring compliance with Section 508 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), and the latest DOJ document accessibility requirements. We also comply with state-specific regulations across all 50 states, including California’s AB 434 and Unruh Act, as well as Colorado’s HB 21-1110.
Do I still need to remediate my PDFs?
No. Since DocAccess creates a fully compliant, accessible HTML transcript of your PDFs, this qualifies as an "alternative format" under ADA guidelines. Therefore, your original PDFs don't require separate remediation. We have found that users with disabilities typically prefer this interactive format on the website itself, enabling quick navigation and immediate responses to their queries.
How do you ensure accessibility for all users with disabilities?
We are both honored and humbled by the challenge of making documents accessible to users with all types of disabilities.
Live Assistance as a Foundation and Fallback
Understanding that every interpretive technology can fail, we provide 24/7 live interpreting via Aira, the leading visual interpreting service. Calls are free, recorded, and monitored for continuous improvement.
Expert Review
We regularly review high-complexity pages for accuracy. We partner with The Accessiblity Guy to ensure that the transcriptions are accurate, complete, compliant with the WCAG 2.1 AA guidelines, and reasonably capture any structural nuances of the original PDF.
Comprehensive Accessibility Testing
In addition to testing in-house, we work with an accessibility partner, LevelAccess to conduct extensive live user testing covering a wide range of disabilities and assistive technologies, ensuring thorough compliance.
Tailored Accessibility by Disability Type
- Visual Disabilities: Our documents follow strict WCAG 2.1 AA standards, optimizing semantic structure for screen readers, alternative text for images, and concise summaries for complex information. We even try to go above and beyond, such as uncapitalizing headings in the HTML markup, since some screenreaders will read all caps headings one letter at a time. Tested extensively with JAWS, NVDA, VoiceOver (Apple), TalkBack (Android), Dragon, and Supernova.
- Auditory Disabilities: Typically, no additional accommodations are necessary for standard documents. However, in an edge case where your document links to multimedia content without captions, we provide ASL interpreting through Aira.
- Cognitive Disabilities: DocAccess simplifies complex documents through intuitive navigation and a user-friendly "Ask a Question" feature that accommodates spelling errors and multiple languages. All interface language maintains the 6th-grade readability standard, as required by law.
- Motor Disabilities: DocAccess is fully operable via keyboard-only navigation and is tested with diverse assistive technologies like eye-tracking, voice recognition, adaptive keyboards, and switch devices.
What is included in the free trial? Is a credit card required?
A free trial is included with all plans—allowing you to try DocAccess for all of the documents on your site for 30 days. Free trials are fully-functional and allow you to see up to 100,000 document pages fully remediated to feel confident with the quality of the transcriptions. No credit card is required. Note that indemnification is not included in the free trial.
Is there a long-term contract?
No. Our standard plans renew monthly without long-term commitments or cancellation fees. However, discounts may be available for annual commitments in the future.
What does installing DocAccess entail? Will it work on my website?
Installing DocAccess is a simple process, similar to installing Google Analytics. It typically takes less than 5 minutes to install and activate. It consists of a small JavaScript snippet that you can add to the footer or header of your website. This will allow DocAccess to work automatically on all of your PDF links. Instructions are available in your DocAccess dashboard. If you are not able to install the script for some reason, DocAccess will also provide you with an accessible document list that you can link to.
What if I link out to PDFs on other websites? Will DocAccess still count and transcribe them?
Yes! One of the unique (and most requested) features of DocAccess is that it will count, track, and transcribe PDFs on other sites that you link directly to, ensuring an accessible experience even on documents that you need to reference but cannot control. Any document linked on your website will be automatically made accessible by default, unless you explicitly disable the document in the dashboard.
Example: if site1.org/important-documents has a link to to site2.org/external-document.pdf, that external-document.pdf will be listed in site1.org's dashboard and will be automatically transcribed for anyone on site1.org who clicks on it.
What if I have really complicated PDFs with maps, diagrams, budgets, and/or handwriting?
Bring it on! DocAccess can intepret almost any type of content. There is no extra charge for complex PDFs. We welcome your most complicated, ugly, seemingly unfixable documents. We see each one as a challenge to make the internet a more accessible place.
I have multiple websites. Can I use DocAccess on all of them?
Yes. You can install DocAccess on as many websites as you want. Simply add more sites under the "Sites" tab in your DocAccess dashboard, and they will total up in your page count and can be managed from the same dashboard. You do not need to purchase a separate plan for each site.
What if I update a file? How does DocAccess know to update the transcript?
Generally, if you update a document, most content management systems will provide a new link to the document, and we will automatically re-transcribe it. However, if you replace a file at a particular URL, DocAccess might not immediately realize that it has been updated. Although we track each document's fingerprint (specifically, the MD5 hash of the document) to check for changes, we do not yet have a way to automatically detect when a document has been updated other than periodically re-crawling your site. Fortunately, DocAccess provides a "check for updates" button that you can use to manually check for updates, and it will automatically check the document's fingerprint against our records and re-transcribe if necessary.
Will DocAccess work on my intranet or private website?
At this time, DocAccess can only activate on publicly-accessible document links. Otherwise, we are unable to retrieve the files for transcription. We are working on expanding our capabilities to include intranet and private websites, but this is not yet available.