For Immediate Release
Streamline Unveils DocAccess: Making Digital Public Documents Accessible for All
SACRAMENTO, CA – September 17, 2025 – Streamline, a leader in GovTech solutions for local governments, and Aira, the world’s leading visual interpreting service, have partnered to guarantee that every community member can access public information — even when automated tools fall short.Streamline’s newly launched product, DocAccess, automatically converts PDFs and other digital documents into ADA- and WCAG-compliant HTML transcripts. By integrating live visual interpretation from Aira, DocAccess ensures that when complex content challenges arise, users can connect instantly with a trained visual interpreter. The result: reliable, equitable access to critical information for all.
“This partnership brings together the best of both worlds: automation at scale and human expertise where it matters most,” said Mac Clemmens, Co-Founder & CEO of Streamline. “Technology alone can’t guarantee perfect accessibility — but by pairing DocAccess with Aira’s trusted human interpreters, we can deliver the kind of responsible, reliable accessibility that communities deserve.”
With DocAccess + Aira, public agencies benefit from:
-
Instant Accessibility: PDFs converted into accessible HTML transcripts in real time.
-
Human-in-the-Loop Support: Seamless access to Aira’s trained interpreters, especially when documents are complex.
-
Equity at Scale: Ensures every community member, regardless of ability, has equal access to public information.
-
Trust in Accessibility: Built in partnership with the disability community to deliver real-world usability.
The partnership also marks an industry first: embedding the Aira call experience directly into a product like DocAccess.
“Streamline is the first company to embed the Aira call experience directly into a solution like DocAccess, and they are taking accessibility to a whole new level,” said Troy Otillio, CEO of Aira. “Their innovative two-layer approach ensures that all content is designed to be accessible at its source, while also adding a second layer of real-time visual interpreting. This means users can instantly access information and identify gaps in accessibility on the spot, allowing issues to be addressed immediately.”
The partnership reflects both companies’ commitment to responsible AI: using automation to expand access while always keeping humans in the loop to ensure accuracy, care, and trust.
About Aira
Aira is the world’s leading visual interpreting service, providing instant, human-to-human assistance to people who are blind or have low vision. Through trained interpreters available 24/7, Aira delivers greater independence, access, and connection across everyday life, education, and work.
About Streamline
Streamline is a pioneering GovTech company dedicated to helping local governments operate more efficiently, stay compliant with digital requirements, and engage their communities online. Trusted by over 2,500 public agencies nationwide, Streamline builds technology solutions that help government work better — for staff, elected officials, and community members alike.
Media Contacts:
Annelise Spargo, Streamline
annelise@getstreamline.com
Marybai Huking, Aira
marybai.huking@aira.io
Blake Steineke, Aira
blake.steineke@aira.io
